Mid-Level Technical Writer

Join DevSavant as a Technical Writer: Shape the Future of Tech Communication!

At DevSavant, we’re passionate about delivering cutting-edge solutions in Software Development, Data Engineering, AI/Machine Learning, and more. We’re looking for a talented and enthusiastic Technical Writer to join our Product Team and help us create exceptional user experiences through clear, concise, and engaging documentation.

Your Mission: Empower Users Through Exceptional Documentation

As a Technical Writer, you’ll be at the heart of our product’s success. You’ll be responsible for creating and maintaining a comprehensive library of user-facing documentation, including:

• API Documentation: Clear and accurate documentation for developers.
• Help Center Articles: Accessible solutions for common user issues.
• How-To Guides & Tutorials: Step-by-step instructions to guide users through key features.
• Release Notes & Feature Descriptions: Informative updates that highlight new functionalities.

You’ll work closely with product managers, engineers, and designers to translate complex technical concepts into easy-to-understand language, ensuring that all users can maximize the value of our platform. Embrace a forward-thinking approach by leveraging AI-driven efficiencies to streamline your workflow and elevate documentation quality.

Key Responsibilities: Crafting Clarity and Driving Engagement

As our Technical Writer, you will:

• Develop and maintain comprehensive user-facing documentation, including API documentation, help center articles, how-to guides, FAQs, and tutorials.
• Craft and refine detailed release notes and feature documentation, ensuring alignment with product updates.
• Collaborate with product managers and engineers to understand technical features, workflows, and integration points.
• Translate complex technical concepts into accessible language for various audiences, including developers and end users.
• Maintain consistency in style, tone, and terminology across all technical documentation.
• Leverage AI-driven efficiencies to enhance documentation accuracy, organization, and relevance.
• Optimize content structure for usability, discoverability, and engagement across multiple platforms.
• Utilize visuals, diagrams, and interactive elements to improve comprehension and usability.
• Continuously refine documentation based on product updates, analytics, and user feedback.
• Advocate for content best practices and support initiatives that improve knowledge-sharing within the company.

What You’ll Bring to the Table: Skills and Experience

We’re looking for someone with:

• 3+ years of experience as a Technical Writer, ideally in a SaaS or B2B software environment.
• Proven expertise in API documentation, technical writing best practices, and content structuring.
• A strong understanding of modern documentation tools (e.g., Markdown, HTML, documentation platforms) beyond basic word processing.
• Experience with tools like Confluence, Notion, Zendesk, or similar platforms for structured technical writing.
• Comfort in leveraging AI-driven efficiencies to enhance documentation processes and content accuracy.
• Excellent writing, editing, and proofreading skills with keen attention to detail.
• The ability to collaborate effectively with engineers, product managers, and other stakeholders in a fast-paced, agile environment.
• A Bachelor’s degree in Technical Writing, Communications, Computer Science, or a related field (preferred).
• Willingness to travel occasionally for team meetings or strategic discussions.

Why DevSavant? A Place Where You Belong

DevSavant is more than just a company; it’s a community. We value inclusivity, equity, and a supportive work environment where everyone can thrive. We prioritize employee well-being and believe in recognizing and nurturing talent. This is a remote position, offering you the flexibility to work from home. Join us and be part of a team where your contributions are valued and you have a seat at the table. We look forward to hearing from you!