Digital Product Manager

Join Softchoice as a Digital Product Manager: Shape the Future of Subscription Software Purchasing

Are you passionate about crafting exceptional digital experiences? Do you thrive in the dynamic world of subscription software and SaaS marketplaces? Softchoice, a leading IT solutions and services provider, is seeking a talented and driven Digital Product Manager to lead the strategic direction and growth of our subscription software purchasing platform.

At Softchoice, we empower organizations to be agile and innovative by providing them with cutting-edge technology solutions. We’re looking for someone who can help us continue to deliver exceptional value to our customers through a seamless and intuitive digital buying experience.

Why Softchoice?

Softchoice isn’t just a company; it’s a community. Here’s why you’ll love working with us:

• Impactful Work: Directly influence the digital experience for thousands of customers.
• Growth Opportunities: We invest in your career development and advancement.
• Inclusive Culture: Be part of a team that values diversity, belonging, and authenticity. We are an equal opportunity employer committed to diversity, inclusion & belonging.
• Award-Winning Workplace: Join a company recognized as a Great Place to Work for 20 consecutive years.
• Competitive Benefits: Enjoy a comprehensive benefits package that starts on day one.

What You’ll Do: Leading the Digital Software Experience

As a Digital Product Manager, you’ll be at the forefront of our digital transformation, driving the strategy and execution of our subscription software purchasing experience. Your responsibilities will include:

• Marketplace Strategy & Growth: Optimize the end-to-end buying journey, driving adoption, retention, and revenue growth through data-driven insights and customer feedback.
• Vendor & Partner Management: Collaborate with leading vendors like Adobe and Microsoft to expand offerings and co-develop go-to-market strategies.
• Customer Engagement & Support: Serve as a customer advocate, ensuring a seamless and satisfying experience with our digital marketplace.
• Technical & Data Integration: Partner with IT to ensure accurate data synchronization, scalable ordering flows, and a consistent buying experience.
• Cross-Functional Collaboration: Work closely with IT, Operations, Sales, and Marketing to align on goals and drive marketplace success.

Own the Digital Buying Experience: You’ll be responsible for ensuring our customers have a seamless journey from discovery to purchase, while driving adoption, satisfaction, and revenue attainment through our digital channels, particularly our self-serve experience (My Softchoice).

What You’ll Bring: Your Skills and Experience

We’re looking for a candidate with a strong digital commerce background, a deep understanding of the subscription-based software landscape, and the following qualifications:

• 5-8 years of experience in digital commerce, SaaS marketplaces, or subscription management.
• Proven experience in digital product management, including defining requirements, writing user stories, and delivering roadmap initiatives.
• Solid understanding of UX/UI design principles.
• Experience with technical integrations, particularly SAP and digital commerce platforms.
• Familiarity with AppDirect or similar subscription commerce platforms (a major plus!).
• Exceptional problem-solving and communication skills.
• A collaborative mindset and the ability to work effectively across teams.

Don’t Meet Every Requirement? Apply Anyway! At Softchoice, we value diverse backgrounds and experiences. We encourage you to apply even if you don’t have 100% of the listed qualifications. We offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Require accommodation? We are ready to help: We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Ready to Make a Difference?

If you’re a passionate and driven individual with a knack for creating exceptional digital experiences, we encourage you to apply for the Digital Product Manager position at Softchoice. Help us shape the future of subscription software purchasing and empower organizations to thrive in the digital age!

Job Requisition ID: 6894

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