Cloud Edge Operations Manager

Join Our Growing Cloud Operations Team in Ireland as a Cloud Operations Manager!

Are you a passionate and experienced leader looking to make a significant impact in the world of cloud operations? Our Clients is seeking a dynamic Cloud Operations Manager to lead and grow our talented team in Ireland. This is an incredible opportunity to join a rapidly expanding organization and play a key role in building and maintaining highly reliable, scalable, and secure cloud solutions across various environments, including public, private, and edge clouds.

What You’ll Do:

As a Cloud Operations Manager, you will be responsible for:

• Team Leadership: Build, mentor, and expand the Cloud Operations team in our Ireland office.
• Cloud Infrastructure Management: Lead the implementation, optimization, and maintenance of cloud infrastructure across AWS, GCP, and Azure, ensuring reliability, security, and scalability.
• Middleware Services Optimization: Manage and optimize critical middleware services such as PostgreSQL, Ignite, Redis, Elasticsearch, Flink, ClickHouseDB, RabbitMQ, and Kafka.
• Production Incident Management: Serve as the primary escalation point for production issues during EU daytime hours, driving timely resolution and conducting thorough root cause analysis.
• Collaboration & Communication: Work closely with Support, Development, and QA teams to resolve customer-reported issues and production incidents effectively.
• Technical Leadership: Provide expert technical guidance on cloud infrastructure design, performance tuning, and operational improvements.
• Security & Compliance: Ensure all production operations adhere to stringent security and compliance standards, including ISO 27001, 27017, 27701, SOC 2, StateRAMP, and FedRAMP.
• Service Review & Deployment: Review new service designs and deployments to guarantee security and compliance before they are rolled out to production.
• Global Collaboration: Collaborate effectively with remote teams in the US, Canada, China, and India to provide continuous 24×7 cloud service operations.
• Talent Development: Scale the Cloud Operations team by fostering the growth of domain experts and future leaders.
• Performance Analysis & Improvement: Analyze service performance, identify bottlenecks, and implement strategic improvement plans.
• Automation & Tooling: Enhance service availability, scalability, and monitoring through automation, tooling, and process improvements.
• Cross-Regional Collaboration: Foster seamless cross-regional collaboration to maintain operational excellence across all time zones.

What You’ll Bring:

To be successful in this role, you should possess the following qualifications:

• Education: BS level technical degree is required; Computer Science or Engineering background is preferred.
• Experience: 8+ years of experience in a CloudOps / DevOps role and 5+ years of experience in a management role.
• Strategic Thinking: Ability to drive toward big-picture goals while maintaining meticulous attention to detail.
• Cloud Architecture Expertise: Proven experience architecting infrastructure for highly available, highly scalable cloud services.
• Cloud Platform Proficiency: Hands-on experience with AWS or any other major public cloud platform (Azure, GCP, etc.).
• Technical Fundamentals: Solid understanding of Linux, security, and networking principles.
• Containerization Knowledge: Working knowledge of container-based architecture and deployment (Docker, Kubernetes).
• Automation Skills: Working knowledge of deployment automation development (Ansible, Terraform, Helm).
• Problem-Solving Abilities: Demonstrated experience in diagnosing and resolving complex application problems.
• Middleware Expertise: Working knowledge of Elasticsearch, PostgreSQL, Redis, Ignite and RabbitMQ.
• Monitoring Tools Proficiency: Experience with monitoring tools (Nagios, Kibana, Prometheus).
• Security & Compliance Implementation: Experience with cloud security and compliance implementation.
• Accountability & Responsibility: Strong sense of personal responsibility and accountability for delivering high-quality work, both individually and at a team level.
• Collaboration Skills: Comfortable working within a distributed team located in multiple time zones.

About Our Clients: A Purpose-Driven Organization

Founded in 2013, Our Clients is driven by a commitment to making a positive impact. As a leading talent partner, we provide clients with the diverse and agile workforces they need to thrive in today’s competitive technology landscape. We empower individuals to find meaningful roles, develop essential skills, and experience purpose and belonging in their workplaces. By connecting forward-thinking companies with exceptional talent, we accelerate innovation and create opportunities that contribute to meaningful progress. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.