Account Manager

Join Emplicit: Drive Growth for Ambitious Brands as an Account Manager

Are you a passionate and results-oriented individual looking to make a significant impact in the world of e-commerce? Emplicit, the leading marketplace agency for ambitious brands, is seeking a talented Account Manager to join our growing team. We’re not just an agency; we’re an e-commerce maximization partner, deeply invested in our clients’ success across platforms like Amazon, TikTok Shop, DTC websites, and social shopping. If you’re ready to forge lasting client partnerships and drive top-line revenue, we want to hear from you!

About Emplicit: Your Partner in E-Commerce Success

At Emplicit, we’re more than just a service provider; we’re an extension of our clients’ teams. We manage every facet of their e-commerce journey, providing strategic guidance and hands-on execution to unlock their full potential. We offer a collaborative and dynamic environment where your ideas can thrive and your contributions are valued.

What You’ll Do as an Account Manager:

• Be the primary point of contact for a diverse portfolio of clients, building strong relationships based on trust and mutual success.
• Proactively manage day-to-day communication, providing performance updates, addressing marketplace challenges, and offering strategic recommendations.
• Develop and execute comprehensive account plans that align with client goals and maximize revenue potential across marketplaces, particularly on Amazon.
• Troubleshoot issues, anticipate potential obstacles, and develop proactive solutions to mitigate risk.
• Collaborate with a cross-functional team to develop and implement innovative e-commerce and marketing strategies.

Is This You?

This role is a great fit if you:

• Hold a Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
• Have solid experience in client-facing roles, e-commerce, or account management.
• Excel at managing multiple client relationships in an agency, consultancy, or customer service setting.
• Possess excellent written and verbal communication skills.
• Are a strong team player, detail-oriented, and capable of managing competing priorities.
• Have a “customer-first” mindset and an innate ability to build trust with clients, teams, and leadership.

Bonus points if you have prior experience with Amazon or TikTok Shop’s e-commerce marketplaces!

Why Choose Emplicit?

We offer:

• A competitive base salary
• A remote-first, flexible work environment with a remote-work stipend.
• Generous time-off, including flexible, self-managed PTO and 11 paid holidays per year.
• The opportunity to work with and learn from a smart, collaborative team.
• A comprehensive benefits package, including health, dental, vision, disability, and life insurance.
• A 401K retirement savings program with a company match.

Equal Opportunity Employer

Emplicit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating an inclusive environment for all employees.