Enablement Specialist

Join Newsela as an Enablement Specialist: Empowering Our Customer Organization

Are you passionate about enabling teams to achieve their full potential? At Newsela, we’re seeking a dynamic Enablement Specialist to play a pivotal role in supporting the growth and success of our Customer Organization. You’ll be at the heart of developing and delivering programs that equip our team with the knowledge, skills, and resources they need to thrive. This is a fantastic opportunity to make a tangible impact on a team that’s dedicated to transforming education.

What You’ll Do: A Day in the Life

As an Enablement Specialist, you will:

• Internal Tools & Product Knowledge Enablement:
  • Craft and deliver engaging training sessions (courses, live sessions, and asynchronous resources) on our internal tools (e.g., Tableau, Gong, Salesloft, Gainsight, SFDC) and evolving product features.
  • Collaborate with Product and Marketing to develop comprehensive learning materials.
  • Proactively identify learning needs and create quarterly action plans with clear, measurable goals.
  • Maintain up-to-date and accurate resources, using feedback and data to continuously improve learning effectiveness.
• New Customer Team Member Onboarding:
  • Enhance and maintain our onboarding program within Highspot to accelerate the ramp-up of new Customer Org team members.
  • Adapt programs based on business requirements, data insights, and feedback from leaders and new hires.
  • Track and report on new hire progress, providing valuable insights to managers and stakeholders.
  • Manage and maintain onboarding schedules for all incoming team members.
• Sales Enablement Platform Management (Organization, Reporting, Governance):
  • Work with the Enablement Team to ensure clear governance, structure, and strategy within our Highspot learning platform.
  • Document clear frameworks for uploading, organizing, and auditing learning resources.
  • Ensure resources are accurate, discoverable, and aligned with best practices.
  • Share regular usage insights, best practices, and updates with users and stakeholders.
  • Manage our relationship with the Highspot CSM to optimize platform usage and adoption.
• Go-to-Market Kickoff Event Planning:
  • Collaborate with Marketing and Customer leaders to coordinate Go-to-Market live events.
  • Create project plans, schedules, and comprehensive workstream documentation.
  • Provide regular updates to stakeholders, with increased frequency as events approach.
  • Plan non-product event elements, including awards, engagement activities, logistics, and pre/post-work tasks.
  • Partner with the broader Enablement team to ensure alignment and strategic impact.

Why You’re a Great Fit: Your Skills & Experience

We’re looking for someone who:

• Has 3+ years of experience in project coordination, sales enablement, learning & development, or content management.
• Possesses excellent written and verbal communication skills, with the ability to translate technical information for diverse audiences.
• Demonstrates strong engagement and stakeholder management skills, adept at managing multiple projects simultaneously.
• Is collaborative, creative, and takes initiative to complete projects and tasks independently.
• Ideally has experience with Highspot, Salesforce (SFDC), and Gong.
• Experience in enabling sales and customer success organizations is a plus.

Compensation & Benefits: Investing in You

We offer a competitive compensation package, including:

• Base compensation: $67,750 – $75,000, plus incentive stock options.

Beyond compensation, we provide comprehensive benefits that prioritize your well-being:

• Health & Wellness: Comprehensive medical benefits with employer contributions, pet insurance, and free access to the Calm app.
• Work From Home: We’re a fully remote company, providing a monthly tech stipend to support your WFH needs.
• Supporting ALL Families: Inclusive benefits including parental leave, fertility support, and adoption assistance.
• Financial Wellbeing: 401(k) plan with employer matching.
• Time Off: Flexible PTO, 10 company holidays, and a winter break (Dec 24th – Jan 1st).
• Professional Development: Annual learning and development allowance.

Why You’ll Love Working at Newsela: Making a Difference

At Newsela, you’ll be part of a team dedicated to shaping the future of education. No matter your role, your work directly impacts students and teachers, making a positive difference in their lives. Join us and be part of something meaningful!

About Newsela: Transforming Education Through Accessible Content

Newsela transforms authentic, real-world content into instruction-ready resources for K-12 classrooms. With texts available at five reading levels, we ensure accessibility for every learner. Over 3.3 million teachers and 40 million students use Newsela for personalized, accessible, and standards-aligned content. Join us in empowering educators and students alike!