Associate Project Manager

Associate Project Manager, eDiscovery

Are you passionate about helping legal teams leverage technology to solve complex challenges? Do you thrive in a client-facing role where you blend project management expertise with deep product knowledge? Join DISCO as an Associate Project Manager and play a crucial role in empowering our clients through the power of AI-driven eDiscovery.

At DISCO, we’re not just building software; we’re transforming the legal industry. Our cloud-native, AI-powered platform simplifies eDiscovery, document review, and case management for enterprises, law firms, legal service providers, and governments worldwide. We’re on a mission to use technology to strengthen the rule of law, and we’re looking for talented individuals to help us achieve it.

About the Role: Your Impact & Contribution

As an Associate Project Manager at DISCO, you will work closely with our experienced Project Management team to deliver exceptional service and support to clients utilizing the DISCO platform for their eDiscovery and investigation needs. You’ll be a frontline hero, managing direct client inquiries, providing valuable product guidance, and ensuring successful project execution.

What You’ll Do Day-to-Day

Driving Client Success & Service Delivery

Be a vital link between our clients and DISCO. Collaborate seamlessly with fellow Project Managers and cross-functional teams (like Forensics, Data Operations, and Client Success) to address challenges and ensure our clients achieve their goals using DISCO.

Project Management & Execution

Take ownership of tasks directed by Project Managers, ensuring billable work is completed accurately and on time. Maintain meticulous project and data tracking, communicate progress and milestones effectively with Project Managers and clients, keeping projects on track from start to finish.

Become a DISCO Platform Expert

Develop advanced, in-depth knowledge of the DISCO platform‘s capabilities. Advise clients on best practices for crucial stages of the legal process, including early data assessment, document review workflows, production preparation, and leveraging DISCO for depositions and trial. Your insights will also help shape the future of our product by providing valuable feedback and feature requests to our Product and Engineering teams.

Building Strong Client Relationships

Cultivate rapport and foster open communication with clients. You’ll be their trusted point of contact for questions about DISCO usage, status updates, and core platform functionality. Represent DISCO enthusiastically at client engagements and events.

Empowering Users Through Training

Share your knowledge by delivering engaging and effective product training sessions to legal professionals, including attorneys, paralegals, and litigation support specialists, helping them maximize their use of the DISCO platform.

Who You Are: The Skills & Experience You Bring

You are a motivated, client-focused professional with a foundation in eDiscovery and a passion for technology. Specifically, you have:

• Proven Experience: 1+ years of hands-on eDiscovery project management experience gained at a law firm, in-house legal department, or legal service provider.
• Platform Familiarity: 1+ years of working knowledge with at least one industry-standard eDiscovery platform (such as DISCO, Relativity, Recommind, or Concordance).
• Organizational Prowess: Successfully able to manage and prioritize multiple tasks simultaneously in a fast-paced environment.
• Problem Solver: Possess strong analytical and problem-solving skills, able to troubleshoot and find effective solutions.
• Service Mindset: Deeply committed to providing excellent customer service and support.
• Team Player & Independent Contributor: Comfortable working autonomously while also collaborating effectively as part of a broader team.

Ideally, You Might Also Have… (Bonus Points!)

• Experience providing consultative solutions within the eDiscovery space, perhaps from a consulting firm background.
• Experience working for a litigation support group or collaborating closely with lit support teams in previous roles.
• Familiarity with data collection and processing software or workflows.

Why Join DISCO? Life & Culture at DISCO

Be part of an open, inclusive, and vibrant team culture where your contributions are valued. We offer:

• Meaningful Work: Join a company that is revolutionizing the legal industry and contributing to the rule of law.
• Growth Opportunities: Explore paths for professional development and advancement within a rapidly growing organization.
• Competitive Rewards: Enjoy competitive compensation, including salary and RSUs (Restricted Stock Units).
• Comprehensive Benefits: Access excellent medical, dental, and vision insurance, as well as a 401(k) plan.
• Work-Life Balance: Benefit from our flexible PTO policy.

#LI-Remote

Ready to make an impact in legal technology? Join us!

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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