Head of Revenue Operations

Head of Revenue Operations @ AcuityMD: Driving MedTech Innovation

About AcuityMD: Fueling Innovation in MedTech

Join AcuityMD and be part of a company that’s transforming access to life-saving medical technologies. We’ve built a powerful software and data platform that helps MedTech companies understand their market, connect with physicians, and ultimately get innovative devices to the patients who need them faster. With thousands of new devices approved annually, our platform is essential for accelerating adoption and improving patient care. We’re proud to be backed by leading investors like Benchmark, Redpoint, ICONIQ Growth, and Ajax Health.

The Impact of Revenue Operations at AcuityMD

Our Revenue Operations team is the strategic engine behind AcuityMD’s commercial success. Our mission is clear: increase the velocity and drive excellence across our entire Commercial organization. We achieve this by building smart strategies, optimizing processes, and providing deep analytical insights that enable our revenue teams to scale efficiently while delivering an outstanding customer experience. We thrive on collaboration, partnering closely with teams across the company to drive meaningful impact.

About the Opportunity: Lead Revenue Operations

This is a pivotal leadership role where you won’t just manage; you’ll build. As our Head of Revenue Operations, reporting directly to the CRO, you will be the architect and driver of our entire RevOps function. You’ll act as a strategic player-coach, leading efforts to measure business performance, identify critical opportunity areas, and then design, implement, and iterate on solutions. You’ll own high-impact initiatives, from optimizing our deal flow to shaping sales strategy and analysis. This role demands significant cross-functional collaboration with senior leaders across AcuityMD.

What You’ll Do: Shape & Scale Our Revenue Engine

Architect & Scale RevOps: Define the vision and roadmap for the function. Recruit, onboard, and lead a high-performing Revenue Operations team.

Drive Performance Insight: Establish and monitor key KPIs across Sales, Customer Success, Marketing, and Professional Services. Conduct deep analysis to generate actionable insights and partner cross-functionally to improve overall business performance.

Optimize the Deal Lifecycle: Oversee all operational aspects of the deal desk and transaction lifecycle, including contract review and pricing approvals. Drive standardization and automation within our sales process.

Master the GTM Tech Stack: Take ownership of our critical GTM tech stack, including Hubspot, Gong, Seismic, ZoomInfo, LinkedIn, etc. Develop processes to ensure data integrity and optimal utilization of every tool.

Establish Operational Cadence: Lead key commercial planning and operating rhythms, such as Quarterly Business Reviews (QBRs), weekly team meetings, pipeline reviews, and contribute to the budgeting process.

Manage Variable Compensation: Oversee the accurate calculation and processing of commissions and bonuses. Assist in the design and management of compensation plans and evaluate/implement automated solutions.

What You’ll Bring to the Team

A seasoned professional with 6+ years of progressive experience in Revenue Operations, Sales Operations, or GTM Strategy roles.

Proven leadership with 5+ years of people management experience, building and coaching successful teams.

A deep understanding of the strategy and operational mechanics of core GTM teams (Sales, Customer Success, Marketing, Professional Services).

Exceptional ability to build strong relationships and influence stakeholders at all levels, including executive leadership.

Hands-on experience with major CRM platforms like Hubspot or Salesforce.

Strong analytical capabilities with proficiency in Google Sheets/Slides and Microsoft Excel, coupled with a robust data-driven mindset.

Excellent communication skills, with a track record of presenting complex information clearly and effectively to senior leaders.

Demonstrated strong project management, prioritization, and execution skills.

Comfort and ability to thrive in a fast-paced, dynamic startup environment with a strong bias for action.

Prior experience within a venture-backed B2B SaaS startup is highly valued.

Willingness to travel domestically approximately 4 times per year for company events.

A Bachelor’s degree.

Our Investment in You: Why Join AcuityMD?

We believe in supporting our team members to do their best work and live fulfilling lives. Our benefits reflect this commitment:

Flexible Remote Work: We are committed to supporting full remote flexibility for employees across the US. We provide a dedicated work-from-home stipend and WiFi reimbursement.

Unlimited Time Off: We offer generous and flexible paid time off to ensure you can rest and recharge when you need it.

Comprehensive Health Coverage: Enjoy 100% paid health, dental, and vision plans for employees, and 75% paid for dependents.

Home Office & Learning Stipends: Receive a $1,000 stipend to set up your remote office and reimbursements for continuous learning and up-skilling opportunities.

Connect & Collaborate: Join optional in-person team retreats multiple times a year for co-working and social gatherings.

Support for Families: Benefit from 6-12 weeks of fully-paid, flexible parental leave.

High-Growth Opportunity: Be part of a well-funded, high-growth MedTech SaaS company, backed by world-class investors. This is a ground floor opportunity with competitive compensation and equity upside.

Our Mission & Culture

We are a team of passionate builders inspired by our mission to expand patient access to cutting-edge medical technologies. We value deep collaboration, learning with empathy, and solving complex problems with simple, innovative solutions. We foster an active culture of mentorship and inclusion, welcoming team members who share our values. Our product is designed to empower MedTech companies to optimize their relationship with physicians, ultimately improving patient care. Since our launch in 2020, we’ve partnered with customers ranging from Fortune 500 giants to innovative growth-stage companies.

Commitment to Diversity & Inclusion

At AcuityMD, we believe that diverse teams are stronger teams, enriched by different perspectives and life experiences. We are an Equal Opportunity Employer and strongly encourage people of all backgrounds to apply. We are committed to fostering a work environment free from discrimination and harassment, built on treating everyone with kindness and respect.

Location & Eligibility

This is a full-time remote position based in the USA or Canada. You must possess an eligible work permit for either the USA or Canada to be considered for this role.

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