Embedded ROI Processor

Empowering Healthcare Decisions: Join Our Remote Team as a Healthcare Data Support Specialist!

About Datavant

We are Datavant, the world’s leader in health data exchange. Our bold vision? To ensure every healthcare decision is powered by the right data, precisely when and where it’s needed.

Our platform is the engine behind this, built upon the largest and most diverse health data network in the U.S. This isn’t just about connecting data; it’s about making it secure, accessible, and truly usable to drive better health outcomes. We’re the trusted partner for leading life sciences organizations, government agencies, and those who deliver and pay for care across the nation.

When you join Datavant, you become part of a high-performing, values-driven team. We’re tackling complex challenges in healthcare head-on with innovative technology. Our team thrives on diverse perspectives and experiences, all united by a shared commitment to transforming healthcare through data.

About the Role

As a Healthcare Data Support Specialist, you will play a crucial role in ensuring timely access to essential medical records. Working remotely, you’ll be on the front lines of our operations, processing requests and providing vital status updates to external partners. This is a dynamic, high-volume environment where efficiency and accuracy are key to supporting our mission.

What You’ll Contribute

Drive the timely processing of a high volume of medical record requests, operating efficiently within our dynamic production environment.

Provide exceptional support by expertly managing inbound calls from patients, insurance providers, and legal teams, delivering clear and precise status updates.

Maintain meticulous records by accurately documenting all request details and communications across various digital systems, leveraging the efficiency of a dual-monitor setup.

Apply your proficiency in the Microsoft Office Suite (Word, Excel) to support essential administrative and data management tasks.

What We’re Looking For

Experience or comfort working effectively in a fast-paced, high-volume operational setting.

Strong communication skills with the ability to handle phone interactions professionally and empathetically.

Meticulous attention to detail for accurate data entry and documentation.

Proficiency with Microsoft Office applications (Word, Excel).

The ability to manage multiple systems simultaneously, including working with dual monitors.

A reliable setup for remote work, including a stable internet connection.

Work Details

Location: This is a fully remote position.

Schedule: This is a full-time role. We offer flexibility with schedule options, including standard Monday-Friday 8-hour days or a compressed four 10-hour day work week.

Why Join Datavant? (Benefits & Perks)

We invest in your success from day one with a comprehensive training program, including both virtual/onsite components and dedicated job shadowing with an assigned mentor.

We ensure you have the tools you need to thrive remotely; company equipment (including computer, monitor, virtual phone, and more) is provided.

Enjoy a robust benefits package designed for your well-being, including Paid Time Off (PTO), Health, Vision, and Dental Insurance, a 401k Savings Plan, and Tuition Assistance.

Compensation

The estimated hourly pay range for this position is $15.00 – $18.32 USD. Please note that actual compensation may vary based on factors such as location, relevant skills, experience, and the specific responsibilities of the role.

Important Information

Client Health & Safety Requirements

For the safety of patients and staff, some of our clients require specific post-offer health screenings and proof/completion of various vaccinations (e.g., flu shot, Tdap, COVID-19). Datavant Human Resources will review any exemption requests on a case-by-case basis, potentially available based on disability, medical contraindications, pregnancy/pregnancy-related conditions, or religion, depending on state regulations.

Equal Employment Opportunity & Non-Discrimination

Datavant is deeply committed to a work environment free from discrimination. We are proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or any other status protected by law. We also ensure that employees and applicants are not discriminated against for inquiring about, discussing, or disclosing their own pay.

To learn more about our commitment, please review our EEO Commitment Statement here [Link text, placeholder]. You can also explore resources from the EEOC for more information on your rights here [Link text, placeholder].

Voluntary Demographic Information

At the end of your application, you’ll find optional demographic questions. Your responses are anonymous and help us improve our recruitment efforts. This is completely voluntary and does not impact your application status.

Reasonable Accommodations

Datavant is dedicated to providing reasonable accommodations for individuals with physical and mental disabilities. If you require an accommodation during the application process, please contact us at peopleteam@datavant.com. We review all requests case-by-case.

Additional Information

This position is not eligible for employment sponsorship.

Please review our Privacy Policy here [Link text, placeholder] for details on how we collect and use your data.

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