QA Manager

Are You Ready to Lead Quality and Transform Government Services? Join Catalis as Our QA Manager!

Are you a seasoned Quality Assurance leader with a passion for driving excellence in software delivery? Do you thrive in dynamic environments where your work directly impacts public service? Catalis is seeking a results-driven QA Manager to champion quality within our critical Tax & CAMA Division. If you’re ready to define standards, build high-performing teams, and accelerate test automation, this is your opportunity to make a significant impact.

About Catalis: Powering the Future of Government

Catalis is more than just a tech company; we are a leading provider of Government Software as a Service (SaaS) and integrated payments, dedicated to modernizing operations at every level of government. From streamlining citizen interactions to enhancing internal efficiency, our innovative solutions are the backbone for smarter, faster, and more accessible public services. We are committed to leveraging technology to build stronger communities and improve lives.

The Opportunity: Lead Quality in Government Technology

Your Role & Impact

As our QA Manager for the Tax & CAMA Division, you will play a pivotal role in ensuring the reliability and performance of our essential government software solutions. You won’t just oversee testing; you will define the future of quality assurance for several core development teams. This is a leadership position where you will empower a team, establish robust processes, and champion the strategic adoption of automated testing technologies to elevate our quality standards.

What You’ll Be Doing: Shaping Quality, Leading Teams

Strategic Leadership & Process Definition

Define, implement, and enforce comprehensive Quality Assurance standards, policies, and best practices that resonate across multiple development teams within the Tax & CAMA division. Your leadership will set the benchmark for quality.

Team Management & Development

Lead, mentor, and inspire a dedicated team of QA Analysts, including both onshore and offshore resources. You will be responsible for effective resource allocation, fostering a culture of collaboration, growth, and continuous improvement within your team.

Driving Automation & Technical Excellence

Establish robust manual testing processes for foundational coverage while simultaneously spearheading initiatives to significantly expand test automation. You will introduce, maintain, and champion the adoption of cutting-edge tools and frameworks that boost efficiency and scalability. Collaborate closely with development teams to design, build, and maintain effective automated test suites for regression, performance, and load testing.

Test Strategy & Execution Oversight

Oversee the creation, execution, and refinement of detailed test plans, cases, and scripts across the entire software development lifecycle. Coordinate and direct various testing types (functional, regression, integration, performance) to proactively identify defects and ensure software readiness. Define clear testing criteria, metrics, and KPIs to track progress, quality, and readiness, ensuring all QA activities align seamlessly with Agile (Scrum) and DevOps methodologies, effectively utilizing Jira for management.

Collaboration & Cross-Functional Partnership

Serve as the primary liaison between the Quality Assurance, Development, and Product teams. Foster strong communication and alignment on quality expectations, timelines, and deliverables. Work hand-in-hand with developers, product owners, and DevOps to embed testing processes seamlessly into the SDLC.

Continuous Improvement Champion

Drive the adoption of leading test automation frameworks and tools, ensuring they are integrated into CI/CD pipelines. Champion a culture of continuous improvement in both manual and automated testing processes, tools, and techniques to enhance efficiency, reduce technical debt, and accelerate time-to-market. Promote knowledge sharing and best practices across engineering teams.

Metrics-Driven Reporting

Define, track, and analyze key QA metrics (e.g., defect rates, test coverage, test execution time) to measure performance, identify trends, and drive quality improvements. Provide regular, insightful updates and reports on QA progress, potential quality risks, and test coverage to senior leadership.

What You’ll Bring: Skills & Experience to Succeed

Essential Qualifications & Background

We are seeking a leader with a proven track record and a deep understanding of quality principles:

• 7+ years of progressive experience in Quality Assurance, demonstrating a strong foundation in software testing practices.
• At least 3+ years in a dedicated QA Management or Leadership role, with experience leading teams and defining strategic direction.
• Proven success in defining and implementing QA processes and standards across multiple software development teams.
• Strong hands-on experience and expertise in both manual testing and automated testing methodologies, including practical knowledge of common testing tools (e.g., Selenium, NUnit, JUnit).
• Experience managing, mentoring, or working effectively with geographically distributed QA teams (onshore and offshore).
• Proficiency in leveraging Jira for comprehensive QA management, including test progress tracking and defect management.
• A solid understanding of Agile (Scrum) methodologies and demonstrated experience integrating QA processes effectively into the Software Development Lifecycle (SDLC).
• Bachelor’s degree in Computer Science, Information Technology, or a related technical field, or equivalent extensive professional experience.

Why Join Catalis?

Our Offerings & Culture

Beyond the opportunity to do impactful work, Catalis offers a supportive and dynamic environment where innovation thrives. We believe in empowering our employees and offer a competitive package, including:

• Competitive salary and comprehensive benefits package, including health, dental, and vision insurance.
• Generous Unlimited PTO (Paid Time Off) policy.
• HSA and FSA options.
• 401(k) plan with matching contributions.
• Paid parental leave.
• ABLE matching contributions for the disability community.
• Employer-paid short-term and long-term disability insurance and group term life insurance.
• Financial and legal assistance through our EAP (Employee Assistance Program).
• Significant opportunities for professional development and career advancement, with free access to unlimited courses via Udemy.
• The chance to be part of a mission-driven organization and make a tangible, positive impact on the delivery of government services and the lives of citizens.

Our Commitment: Diversity & Inclusion

Equal Opportunity Employer

Catalis is proud to be an equal opportunity employer and values diversity in our workforce. We are committed to creating and maintaining an inclusive environment for all employees. All qualified candidates will receive consideration for employment based on qualifications, merit, and business needs, without regard to race, color, religion, national origin, age, non-qualifying mental or physical disability, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.

Ready to Lead Quality in Government Technology?

If you are an experienced QA Manager looking for a challenging role where you can lead, innovate, and make a real difference, we encourage you to apply. Join Catalis and help us build the future of government technology!

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