Program Advisor I

Client Success Advisor, K-12 Education

Join SchoolStatus, a leading force in reshaping K-12 education through innovative communication, attendance, and professional development solutions. We’re building a team dedicated to supporting student success by empowering schools, districts, and families. We’re seeking a talented and driven individual to join our team as a Client Success Advisor.

The Opportunity

As a Client Success Advisor, you will be a key partner for K-12 school districts within your dedicated territory in California. You’ll leverage your relationship-building skills, analytical mindset, and problem-solving abilities to support district and school site personnel, ensuring they maximize the value of SchoolStatus solutions. This isn’t just account management; it’s about making a tangible impact on educational outcomes.

What You’ll Do

Independently manage your client portfolio, strategically scheduling appointments and engagements to foster strong partnerships.

Analyze key data points and provide actionable insights and recommendations to districts regarding compliance needs and future growth opportunities with our solutions.

Collaborate directly with school site and district personnel, identifying opportunities to improve administrative efficiency and effectiveness using our platform.

Assist clients by collecting and compiling essential data required for various claims processes.

Serve as a trusted advisor, conducting engaging virtual sessions and occasional in-person visits to provide training and support to district and school staff.

Connect with stakeholders at all levels through diverse communication methods, including in-person visits, phone calls, and online web meetings.

Develop and nurture robust, long-term business relationships built on trust and mutual success.

Contribute to the overall team success by supporting colleagues on key initiatives and district engagements.

What You’ll Bring

A Bachelor’s Degree from an accredited university or equivalent professional experience demonstrating strong foundational knowledge.

Willingness and ability to travel within California as needed, including occasional overnight stays during peak seasons (primarily Fall and Spring).

Demonstrated ability to work effectively both independently and as a valuable contributor within a collaborative team environment.

Minimum of 1+ years of experience in client-facing roles such as account management, client success, consulting, sales, or customer service.

Proven ability to manage multiple priorities, work efficiently with minimal supervision, and navigate deadlines effectively.

Exceptional written and verbal communication skills, along with polished and professional speaking and presentation abilities adaptable for various audiences.

A proactive approach and willingness to adapt quickly within a rapidly evolving, high-growth technology company.

Solid working knowledge and comfort using the Microsoft Office Suite.

A clean driving record.

Why Join Us?

Work From Anywhere: Embrace the flexibility of our remote-first culture, allowing you to work from where you are most productive.

Financial Security: Plan for your future with confidence through our generous 401k plan, featuring a 100% match up to 6%.

Work-Life Balance: We prioritize your well-being. Benefit from our Flexible Time Off policy, encouraging you to take the time you need to rest and recharge.

Support for Families: We offer Paid Parental Leave to support new parents and foster strong family bonds.

Comprehensive Benefits: Enjoy 100% coverage for medical, dental, and vision insurance for employees, plus additional benefits like HRA, life insurance, and AD&D.

Values-Driven Culture: Be part of a team where our core values aren’t just words but guide our daily decisions and interactions.

Community Impact: Join a company committed to giving back through the global Pledge 1% movement.

Rest and Recharge: Benefit from dedicated downtime during our annual Winter Shutdowns (one week in November, two weeks in December).

Childcare Support: Utilize our dependent care program to help cover eligible childcare costs with pre-tax dollars.

Compensation

U.S. Pay Range: $68,700—$71,500 USD

Please note: This range is a good faith estimate based on Equal Pay Laws. The final base pay offered will depend on job-related, non-discriminatory factors such as experience and qualifications. We will discuss the comprehensive total compensation package during the interview process.

About SchoolStatus

SchoolStatus is dedicated to transforming K-12 education by providing innovative solutions that enhance communication, improve attendance, and support teacher growth. We are a fast-growing EdTech company committed to making a real difference in schools and districts.

We deeply value diversity and are dedicated to fostering an inclusive environment for all employees. We believe unique perspectives drive innovation and help us best serve our mission of supporting student success. Even if you don’t meet every single requirement, if you are passionate about education technology and believe you have the potential to thrive in this role, we strongly encourage you to apply and join us in shaping the future of education!

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