Accommodations/ADA Specialist Consultant
Job Description
Join Our Team as an ADA & Workplace Accommodations Specialist (Remote, Contract)
We’re seeking a talented and passionate ADA & Workplace Accommodations Specialist to join our dynamic team, supporting a leading global technology platform. This is a fantastic opportunity to contribute to a positive and inclusive employee experience through effective RPO workforce solutions.
This is a remote, W2 contract position with a duration of 6+ months, offering a chance to make a real impact on employee well-being and our client’s success. If you’re dedicated to fostering a supportive and accessible workplace, we encourage you to apply!
About the Role
As our ADA & Workplace Accommodations Specialist, you’ll be a champion for employee needs, ensuring our client’s workplace is inclusive and compliant. You’ll manage the end-to-end accommodation process, working directly with employees, HR partners, and other stakeholders to implement effective solutions. You will also act as the subject matter expert for our client in addressing employee leave and accommodation requests.
Your expertise will be critical in developing and supporting efficient processes and procedures, driving continuous improvement within our department. This role requires a proactive, problem-solving mindset and a commitment to delivering exceptional service.
Key Responsibilities
- Provide comprehensive case management, serving as a subject matter expert on the accommodation process, including administering the interactive process, understanding employee restrictions and needs, brainstorming potential solutions, and partnering with HR and leaders to implement accommodations.
- Manage the absence and accommodation program, strategizing and maintaining initiatives that adhere to organizational objectives and developing assessment protocols for evaluation and improvement.
- Maintain regular contact with employees, leaders, HR business partners, Legal/ER, vendors, and other key stakeholders regarding progress and status of accommodations and leaves of absences; assist in the resolution of any challenges related to absence and accommodations.
- Leverage key data and insights to identify and influence opportunities for improvement in employee experiences, operational efficiency, and strategic enhancements, prioritized in the appropriate governing body.
- Ensure compliance with applicable laws, annual reporting, system configurations, and by researching requests based on country specific regulations.
- Effectively manage complex projects and deadlines, while partnering with technical teams and payroll to ensure accuracy of employee data and functionality of electronic data interfaces with partner vendors.
- Provide consultation and coaching on workplace accommodations by acting as an advocate for the accommodations process and providing educational support with a focus on problem solving and creative solutions.
- Document communications and necessary regulatory forms, provide operational reports, and service analytics, including ad hoc reports.
- Drive change through effective program management, while driving employee engagement and delivering effective communications.
- Consistently exercise independent judgment and discretion while leveraging our clients policies, practices, and standards.
What You’ll Bring
- High School Diploma or equivalent.
- 5+ years of experience in comprehensive Accommodations and ADA within a Corporate America setting.
- Strong understanding of ADA and Neuro Diversity.
- Deep knowledge of federal and state disability and accommodation laws, including ADA/ADAA, PWFA, PUMP act, and FMLA.
- Proven project management skills with the ability to design solutions, manage multiple initiatives, prioritize workloads, meet deadlines, and drive projects to successful implementation.
- Exceptional problem-solving, critical thinking, analytical, and organizational skills.
- Ability to work independently and navigate ambiguous situations.
- Strong business judgment and a practical, common-sense approach to getting things done.
- Successful track record of building operational processes and procedures with a focus on continuous program improvement.
- Excellent written and verbal communication skills with the ability to influence stakeholders at all levels.
- Previous experience with HRIS/Payroll systems; Workday experience preferred.
- Commitment to maintaining confidentiality and integrity with HR data.
Compensation & Benefits
Organization: Talent Solutions RPO
Hourly Rate: $60-$65/hour
Benefits: ManpowerGroup offers a comprehensive benefits package to include Medical, Dental, Life insurance and Disability for Staff and Consultants, as well as 401K.
Equal Opportunity Employer
ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.
Reasonable accommodation during the interview process can be provided. Contact rpotalentacquisition@manpowergroup.com for assistance.
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