Worldwide Remote Jobs

IT Operations Administrator

Spring Education Group
📍 USA 💼 full_time
Apply Now 📅 2 days ago

Job Description

Join Our Community of Educators at Spring Education Group!

At Spring Education Group, we’re not just building schools; we’re cultivating communities. As a leading network of exceptional private schools, from infant care through high school, we’re dedicated to providing enriching educational experiences. Our 220+ schools across the nation thrive on a philosophy that blends learning and play, fostering growth and development in every child. We believe in open communication with parents, offering daily insights into their child’s journey and inviting them to be an active part of our school family.

Network and Systems Administrator – Remote Opportunity

Are you a skilled and dedicated Network and Systems Administrator seeking a challenging yet rewarding role? Spring Education Group is seeking a talented individual to provide critical support for our national network. In this remote position, you’ll be instrumental in managing our IT operations, driving strategic IT initiatives, and ensuring the reliability and performance of our systems across the organization. If you’re detail-oriented, responsive, collaborative, and driven by continuous improvement, we invite you to join our team!

Responsibilities:

  • Manage and resolve technical issues efficiently using our IT ticketing system.
  • Maintain and support our network infrastructure, including routers, switches, firewalls, and wireless access points, to ensure optimal performance.
  • Oversee system design, architecture, and configuration, prioritizing scalability, security, and uptime.
  • Administer core platforms such as Google Workspace, Microsoft 365, and Active Directory.
  • Implement and manage identity and access protocols using Okta.
  • Support integration and synchronization tools like GCDS (Google Cloud Directory Sync).
  • Maintain email security and filtering systems, utilizing solutions like Proofpoint.
  • Provide support and configuration in ServiceNow for efficient incident tracking and service management.
  • Lead system upgrades, patch management, and disaster recovery planning to ensure business continuity.
  • Create comprehensive documentation for standard operating procedures and maintain accurate system records.
  • Collaborate with internal stakeholders and vendors to continuously improve infrastructure performance and reliability.

Essential Skills and Experience:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • 3+ years of experience in a systems/network administration role.
  • Advanced administration experience with Google Workspace and Microsoft 365.
  • Proven expertise with Active Directory, including GPO management and user provisioning.
  • Okta administration and integration experience for SSO and identity governance.
  • Proficiency with GCDS, Proofpoint, and ServiceNow.
  • Solid understanding of networking fundamentals and system security best practices.
  • Experience with backup systems, virtualization, and disaster recovery strategies.
  • Familiarity with project management practices is a plus.

Personal Attributes:

  • Exceptional written and verbal communication skills.
  • Strong troubleshooting and problem-solving abilities.
  • Ability to manage multiple tasks and prioritize effectively.
  • Highly organized, detail-oriented, and self-motivated.
  • A collaborative team player with a customer-first mindset.

Benefits:

We value our employees and offer a comprehensive benefits package that includes:

  • Full medical, dental, and vision coverage
  • 401(k) with company match
  • Flexible spending accounts (FSA)
  • Tuition remission for employees’ children
  • Continued education tuition savings through our university partners

Spring Education Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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