Manager, People Operations

About Patch My PC: Improving Lives Through Automation

At Patch My PC, we’re more than just a software company – we’re a team of 125 passionate, GIF-loving individuals dedicated to improving lives. What began as a simple, free tool to keep apps updated has blossomed into a trusted enterprise solution for IT and security teams. We empower them to automate, manage, deploy, and report on third-party updates within Microsoft ConfigMgr, Intune, and WSUS.

We currently support over 8,000 customers and manage over 25 million devices. Our mission is simple: make patching easier, enhance security, and give IT professionals back their valuable time. Our core values guide everything we do, ensuring we prioritize the well-being of our customers, team members, and communities. Join us and be part of a remote-first company making a real difference!

Join Our Team as a Manager, People Operations

We are seeking a dynamic and experienced Manager, People Operations to join our fully remote team. This role is pivotal in shaping the future of our company by designing, implementing, and continuously improving global systems, processes, and workflows. If you are a strategic thinker with a hands-on approach and a passion for creating a people-first experience, we want to hear from you!

As the Manager, People Operations, you will be both a strategic leader and a hands-on contributor, responsible for developing innovative systems from scratch while also being ready to roll up your sleeves and execute. You’ll play a critical role in ensuring data accuracy, global compliance, and operational excellence across our remote, global workforce. You will directly manage two team members and bring systems-thinking, operational rigor, and a continuous improvement mindset to everything you do.

This is a unique opportunity to contribute to a company that values its employees and prioritizes a positive and inclusive work environment. You understand the complexities of operating across multiple geographies and will help us evolve our total rewards programs to stay competitive and aligned with our values.

Key Responsibilities:

• Manage strategy and optimization of HR technology including HRIS, ATS and LMS.
• Optimize workflows to reduce manual work and increase automation.
• Ensure data integrity, drive reporting and insights to help us make better people decisions.
• Partner with cross functional partners to improve onboarding and offboarding processes to ensure a seamless, consistent experience.
• Oversees and executes global HR operations across multiple regions and countries. Primary point of contact for our employer of record (EOR).
• Partner with legal and local advisors to maintain up-to-date policies, handbooks, and employment practices.
• Define and improve People team processes and documentation.
• Lead our remote work policies including guidelines surrounding global mobility processes.
• Design, implement, and continuously refine our compensation programs, salary structures, and leveling frameworks that align with our values and support equitable growth.
• Serve as a key partner in the evolution of our global benefits strategy, including broker engagement, vendor oversight, and regional benefit design.

Skills & Experience We’re Looking For:

• 8–10+ years of HR/People Operations experience in high-growth, global environments.
• Proven experience owning and scaling HR systems and total rewards programs.
• Strong knowledge of tools such as Rippling, Checkr, Comp Analyst, Velocity Global or similar platforms.
• High attention to detail, process ownership, and documentation.
• Strong project management skills with experience leading cross-functional initiatives.
• Analytical mindset with deep comfort working in dashboards, workflows, and systems.
• Experience managing direct reports and scaling People Ops teams.
• Familiarity with remote-first and globally distributed team models.

Compensation & Benefits: Invested in Your Well-being

We believe in rewarding our team members with competitive compensation and comprehensive benefits:

• Competitive Base Salary: $140,000 – $165,000 based on experience and location.
• 401k Match: We match 200% of your contributions up to the first 5% of your salary, for a potential total match of 10%.
• Medical, Dental, and Vision Coverage: Patch My PC covers 99% of premiums for both team members and dependents.
• Other Benefits: FSA/HSA, Fertility benefits, Parental leave, Paid-time off (PTO), Volunteer leave, Charitable donation matching, Tuition reimbursement, Gym membership reimbursement, Internet stipend, and Pet insurance.

Learn more about our benefits here: https://patchmypc.com/careers#we-care

Equal Opportunity Employer

Patch My PC is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment where everyone feels valued and respected. We encourage applications from women, racial and ethnic minorities, individuals with disabilities, and veterans.

Work Authorization

To be eligible for consideration, candidates for fully remote positions must reside in one of the following U.S. states at the time of hire: AL, AK, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV, WY.

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