NetSuite Business Analyst

Join Our Team as a NetSuite Business Analyst (Remote – US)

Are you a skilled NetSuite Business Analyst passionate about transforming business processes? We’re seeking a critical partner to bridge the gap between our evolving business needs and the powerful capabilities of NetSuite ERP. In this fully remote role, you will be instrumental in optimizing our NetSuite usage, driving efficiency, and contributing directly to our mission of streamlining and enhancing operations across the company.

About the Role

As our NetSuite Business Analyst, you will be at the forefront of our ERP strategy. You’ll work hand-in-hand with stakeholders across various departments, analyzing workflows, gathering key requirements, and configuring NetSuite solutions that not only meet current needs but also position us for future growth. This is an opportunity to make a significant impact by ensuring our NetSuite environment is leveraged effectively to achieve strategic organizational goals.

While this description outlines the primary focus areas, the dynamic nature of our business means you may be involved in various tasks to support the team and company objectives.

What You’ll Do: Key Responsibilities

Business Process Analysis & Requirements Gathering

• Partner closely with business users and stakeholders to deeply understand, document, and analyze current business processes within and impacting NetSuite.
• Identify pain points and areas for improvement, recommending innovative solutions to enhance efficiency, accuracy, and effectiveness.
• Translate complex business requirements into clear, actionable functional specifications ready for NetSuite configuration and technical development.

NetSuite Configuration & Optimization

• Configure, customize, and optimize core NetSuite modules, including custom fields, forms, advanced workflows (using SuiteFlow), roles, and permissions, to perfectly align with documented business needs.
• Support the successful implementation, testing, and rollout of new NetSuite features, modules, and third-party integrations.
• Collaborate effectively with technical teams throughout the development lifecycle, ensuring solutions meet functional requirements and are thoroughly tested.

Reporting & Data Analysis

• Develop, maintain, and enhance essential NetSuite reports, saved searches, dashboards, and KPIs to provide stakeholders with critical insights for data-driven decision-making.
• Analyze data trends within NetSuite to identify operational efficiencies, potential issues, and opportunities for improvement.

User Support & Training

• Serve as a primary point of contact for NetSuite-related inquiries, issues, and support requests from end-users.
• Develop and deliver user training materials and sessions to empower our team with effective NetSuite adoption and usage best practices.
• Troubleshoot user-reported issues efficiently, escalating technical challenges to the appropriate teams when necessary.

System Maintenance & Upgrades

• Assist with routine system audits, data integrity checks, and general maintenance tasks to ensure the health and stability of our NetSuite environment.
• Support the planning, testing, and implementation of NetSuite upgrades and new releases, minimizing disruption and ensuring business continuity.

Project Contribution & Management

• Actively participate in and contribute to NetSuite-related projects, such as system enhancements, module rollouts, and process improvement initiatives.
• Utilize strong organizational skills to manage your tasks and coordinate with cross-functional teams to help deliver project milestones on time.

Compliance & Security

• Uphold company policies and security protocols, including managing user access and ensuring proper audit trails within NetSuite.

What You’ll Bring: Skills & Experience

• Experience: Minimum of 3-5 years of hands-on experience working directly with NetSuite in a role focused on business process analysis, configuration, and reporting, such as a NetSuite Business Analyst or equivalent.
• Core NetSuite Proficiency: Demonstrated expertise in configuring and maintaining key NetSuite ERP modules (e.g., Financials, CRM, Inventory Management). Skilled in creating workflows, saved searches, reports, and customizing forms/fields.
• Business Acumen: A solid understanding of core business functions and financial processes (including AP, AR, GL, and Inventory Management) and how they operate within an ERP system like NetSuite.
• Analytical & Problem-Solving Skills: Exceptional ability to analyze complex business processes, identify root causes of problems, and translate findings into actionable NetSuite solutions.
• Communication: Superior verbal and written communication skills, with the ability to clearly articulate technical concepts and business requirements to both technical and non-technical audiences. Experience in training users is a plus.
• Organizational Skills: Strong time management and organizational abilities, capable of prioritizing tasks and contributing effectively across multiple projects simultaneously.
• Technical Aptitude: Familiarity with SuiteFlow, SuiteAnalytics, and a basic understanding of SuiteScript are preferred.
• Education: A Bachelor’s degree is preferred, or equivalent practical work experience.
• Certifications: NetSuite SuiteFoundation or Business Analyst certifications are a strong plus.

Remote Work Details

• This is a fully remote position, open to candidates located anywhere within the United States only.
• Ability to accommodate various time zones, with a primary focus on collaboration during Eastern Time (ET) business hours.
• Requires a dedicated, quiet workspace and reliable high-speed internet access.
• Regular use of video conferencing, email, and chat for communication is essential.

Work Environment & Physical Requirements

This role primarily involves sedentary work in a remote office environment. Key physical demands include maintaining a stationary position for significant periods, consistently operating a computer and other standard office equipment, and the ability to perceive visual and auditory information for effective communication and task completion.

Compensation

Compensation for this role will be competitive and vary based on factors such as your qualifications, experience level, specific skills, and competencies. Our company is committed to meeting or exceeding minimum wage requirements based on location.

We are an Equal Opportunity Employer!

We are dedicated to building a diverse and inclusive workplace. We are proud to be an equal-opportunity employer and consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Please note: We do not accept resume submissions from third-party recruiters or staffing agencies.

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