Process Excellence Manager

About Western Digital: Powering Global Innovation

At Western Digital, we’re not just building storage; we’re architecting the future. Our vision is to empower global innovation and push the boundaries of technology to achieve what was once thought impossible. We’re a company of problem solvers, and we believe in the extraordinary things people can achieve with the right technology.

For decades, we’ve been at the forefront of innovation. From enabling lunar missions to powering the most competitive gaming platforms and the data centers behind the world’s biggest companies, Western Digital is fueling a brighter, smarter future. You interact with our technology every day, whether you’re streaming your favorite shows, connecting on social media, shopping online, or capturing precious moments with your flash memory card.

Our expansive portfolio of technologies, storage devices, and platforms for business and consumers is driven by renowned brands like Western Digital®, G-Technology™, SanDisk®, and WD®. We invite you to bring your unique skills to tackle today’s exceptional challenges and join us in becoming the next BIG thing in data. It’s You & Western Digital.

Join Our Team as a Process Excellence Champion/Manager

Are you a highly motivated and experienced Process Excellence Manager ready to lead the charge in optimizing our global supply chain? Western Digital is looking for a dynamic individual to champion the creation, development, and execution of end-to-end foundational supply chain business process frameworks across the organization.

Reporting directly to the VP of Strategic Sourcing, you will collaborate closely with senior leadership to design and implement strategic initiatives that enhance operational efficiency, quality, and performance across key business functions. As the Process Excellence Champion, you will establish a structured approach to process improvement, manage metrics for successful implementation, and train cross-functional teams on process standards.

If you have a deep understanding of process excellence methodologies (Lean, Six Sigma, etc.), exceptional program management skills, and a proven track record of developing and implementing process frameworks that deliver measurable business results, we want to hear from you! You will drive a culture of continuous improvement while ensuring that key metrics and KPIs are tracked and optimized across the organization.

Key Responsibilities: Driving Efficiency and Innovation

• Process Framework Development: Design and implement a scalable and sustainable business process framework that aligns with organizational goals, focusing on increasing efficiency, reducing waste, and improving overall quality across key business functions. Define and document standard operating procedures (SOPs) and best practices to ensure consistency and clarity across teams.
• Process Improvement & Execution: Lead the execution of key process improvement initiatives, embedding the framework across departments (e.g., operations, HR, finance, product development). Conduct process mapping and root cause analysis to identify bottlenecks, inefficiencies, and areas for improvement. Develop and lead process optimization projects using process excellence methodologies such as Lean, Six Sigma, or Agile.
• Training & Knowledge Sharing: Develop and implement training programs to educate and upskill teams on process excellence principles, tools, and best practices. Act as a subject matter expert (SME) in process excellence, providing coaching and guidance to departmental leaders and teams. Facilitate workshops and cross-functional meetings to foster a culture of continuous improvement and process optimization.
• Metrics & Performance Management: Define and manage a set of key performance indicators (KPIs) and metrics to monitor the success and impact of process improvements. Use data and metrics to measure the effectiveness of implemented processes, identifying areas for further optimization or recalibration. Provide regular reporting to the VP and other senior leadership on progress, success, and challenges of process excellence initiatives.
• Change Management & Stakeholder Engagement: Champion change management efforts to ensure smooth adoption of new processes and practices across teams. Work closely with senior leadership and functional managers to gain buy-in and alignment on process improvement initiatives. Influence and engage key stakeholders across various functions to ensure alignment with process excellence goals.
• Continuous Improvement Culture: Foster a culture of continuous improvement throughout the organization, ensuring that process excellence becomes embedded in everyday operations. Stay up to date with industry best practices, emerging trends, and process improvement tools to bring innovative solutions to the organization.

Qualifications: Your Skills and Experience

We are looking for a candidate with the following qualifications:

• Bachelor’s degree in supply chain, Business, Engineering, or related field (MBA preferred).
• 5+ years of experience in procurement, supplier management, or process excellence roles.
• Proven experience in strategic sourcing, risk management, and supplier engagement strategies.
• Deep understanding of end-to-end Strategic Sourcing and Procurement processes and procurement best practices.
• Expertise in supplier segmentation, QBRs, and performance management.
• Proficiency in RASCI modeling, OKR frameworks, and program governance.
• Strong analytical, financial, and market intelligence capabilities.
• Excellent communication, leadership, and stakeholder management skills.

Join the Western Digital Family

Western Digital is an equal opportunity employer committed to diversity and inclusion. We thrive on the power and potential of a diverse workforce and believe in creating an inclusive environment where every individual can thrive.

We are committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee.