Research Consultant

Shape the Future of Communication at Cision

At Cision, we’re not just connecting brands; we’re building a future where every voice matters. We’re looking for passionate individuals to join our team and contribute their unique perspectives to the world of communication. If you’re driven by curiosity, thrive on collaboration, and eager to make a real impact, Cision is the place to be.

Here, your ideas are not only heard but valued, fueling our collective success as we empower brands to connect with their audiences in authentic ways. Be part of a company that invests in your growth, celebrates your individuality, and empowers you to be your best self.

Join us and empower your impact at Cision. Be seen, be understood, be you.

Strategy & Insights Consultant – Drive Impactful Client Solutions

Become a key player within Cision’s Professional Services team, where our mission is to drive adoption, expansion, and retention of the innovative Brandwatch suite. As a Strategy & Insights Consultant, you’ll be at the forefront of delivering actionable insights and intelligent solutions to our valued clients.

You will become a strategic consultant and lead the delivery of bespoke research projects designed to help our clients understand their brands, consumers and industries and take action with this knowledge. In this role, you will manage a portfolio of Strategy & Insights accounts, serving as their strategic consultant and identifying ways to digital consumer intelligence to provide business insights.

Your Responsibilities: Crafting Client Success Stories

• Client Portfolio Management: Own and nurture a portfolio of key accounts, spearheading the development, execution, and delivery of custom research projects. Act as a trusted strategic advisor to clients navigating the dynamic world of consumer intelligence and social media.
• Team Leadership: Effectively manage project teams of analysts and/or freelancers, collaborating closely on deliverables and client relationships, and overseeing projects.
• Project Excellence: Oversee client communication and ensure project delivery is on time and on target.
• Insightful Analysis: Dive deep into complex data analysis to unearth valuable insights that answer our clients’ most pressing business questions.
• Deliverable Quality Assurance: Review client deliverables created by analysts and/or freelancers for substance, accuracy, spelling/grammar and provide constructive feedback.
• Commercial Acumen: Own the commercial scoping with our clients, to ensure quality of pricing, discovery, and delivery.
• Strategic Representation: Represent the team in client-facing meetings and present to internal and external audiences.
• Innovation & Development: Help develop new methodologies, delivery mechanisms, visualizations, external data integrations, and tools to deliver premier research capabilities.
• Product Expertise: Gain an understanding of the full range of Brandwatch products.
• Industry Awareness: Stay up to date on industry trends and broader research trends.
• Team Development: Support the upskilling and development of team members.
• Travel Requirements: Travel might be required by some clients, but it’s not the norm.

What You Bring to the Table

We’re looking for a passionate and experienced professional with:

• Experience: 5+ years of commercial research experience, preferably with exposure to consumer insights and social media research.
• Storytelling: The ability to craft compelling narratives and create innovative data visualizations that bring insights to life.
• Mentorship: A willingness and capacity to coach more junior team members, fostering their growth and development.
• Communication Skills: Superb business writing, communication, and presentation skills.
• Organization: Excellent organizational and project management skills, ensuring projects stay on track and deliver exceptional results.
• Technical Aptitude: A technical aptitude for learning new software and conducting both quantitative and qualitative analyses.
• Software Proficiency: Strong level of competency in Excel (including formulas, pivot tables & charting), Word and PowerPoint.
• Tool Familiarity (Bonus): Experience with Brandwatch Consumer Research tool or a similar social listening tool is a plus, but not a prerequisite.

About Cision: Powering Authentic Connections

Cision is a global leader in PR, marketing, and social media management technology and intelligence. We empower brands and organizations to identify, connect, and engage with customers and stakeholders, driving measurable business results. With a premier suite of solutions, including PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics, and our Brandwatch and Falcon.io social media platforms, we’re at the forefront of communication innovation. We have offices in 24 countries throughout the Americas, EMEA, and APAC.

For more information about Cision’s award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Our Commitment to Inclusion

Cision is dedicated to fostering an inclusive environment where every employee can thrive. We believe that diversity, equity, and inclusion are vital to driving our culture, sparking innovation, and achieving long-term success. We are proud to be an equal opportunity employer and committed to providing reasonable accommodations to qualified individuals with disabilities.

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.

Compensation

Pay Range: $90,000—$100,000 USD