Senior Account Manager

Join Our Team as a Remote Senior Account Manager

Are you a driven and experienced account management professional looking for a rewarding remote opportunity? HireHawk is partnering with a rapidly growing U.S.-based recruitment and staffing agency to find a dynamic Senior Account Manager to champion client relationships, drive revenue growth, and spearhead outbound sales strategies. If you thrive in a fast-paced environment and excel at influencing key decision-makers, this is your chance to own your accounts, shape sales strategy, and partner with leadership to achieve measurable results.

About Our Client

Our client is a leading U.S. recruitment agency specializing in connecting top global talent with prominent companies. They are committed to providing exceptional service and building long-term partnerships.

What You’ll Do: Core Responsibilities

• Develop and implement strategic plans to expand and retain assigned client accounts.
• Proactively identify and secure new business opportunities through outbound prospecting, including cold calls, targeted email campaigns, and LinkedIn outreach.
• Create and maintain detailed account Standard Operating Procedures (SOPs), performance metrics, and best practices to ensure consistent and effective execution.
• Serve as the primary point of contact for assigned clients, ensuring timely and responsive communication.
• Collaborate closely with recruitment teams to align candidate delivery with specific client hiring needs.
• Manage contract renewals and proactively upsell additional services to maximize account value.
• Accurately track and forecast account performance within the CRM (preferably Zoho), maintaining a high level of data integrity (95%+ accuracy).
• Coach and mentor junior account managers, fostering a high-performance and collaborative team environment.
• Represent the agency professionally in client presentations, negotiations, and strategic planning sessions.

What You Bring to the Table: Must-Have Skills

• Minimum of 3 years of experience in B2B sales, account management, or client success roles, with a demonstrable track record of driving revenue growth.
• Proven experience managing U.S.-based clients and familiarity with U.S. business communication protocols.
• Documented success in securing 10+ qualified meetings per month through outbound prospecting efforts.
• Proficiency in CRM systems (Zoho is preferred) with strong pipeline management and forecasting abilities.
• Exceptional verbal and written communication skills, with the ability to effectively influence and persuade.
• Proven ability to work independently, consistently meet KPIs, and thrive in a remote work environment aligned with EST hours.

Bonus Points: Nice-to-Have Skills

• Experience within recruitment, staffing, or headhunting agencies.
• Familiarity with hiring workflows, job brief creation, and recruitment performance metrics.
• Direct experience using LinkedIn Sales Navigator and advanced search techniques.
• Experience in developing SOPs and improving operational processes.

Compensation & Perks

We offer a competitive compensation package:

• USD $2,000 – $3,000/month (Dependent on Experience)
• Access to a perk marketplace with instant discounts on 150+ services ($200k+ value)
• Access up to 50% of approved earnings before payday (no credit checks or fees)
• On-time, in-currency payments

Ready to Apply? Here’s What to Expect:

1. Instant AI Interview: After submitting your application, you will receive a link to complete a brief AI-powered interview (approximately 20 minutes). This step is mandatory and helps us learn more about you.
2. Interview with a HireHawk Recruiter: Our team will review your AI interview. If you are a potential fit, we will schedule a live interview to discuss your qualifications further.

Completing the AI interview promptly will increase your chances of being considered for this exciting account management opportunity.