Senior Product Manager – Payments

Join Hopper: Revolutionizing Travel Payments as a Senior Product Manager

Are you passionate about building the future of travel? At Hopper, we’re on a mission to create the most customer-centric travel company in the world. As we evolve into Hopper Technology Solutions (HTS), a B2B powerhouse, we’re seeking a talented Senior Product Manager to join our Payments team.

Impact the Future of Travel Payments

The Payments team is at the heart of this transformation, striving to deliver a seamless, frictionless, and financially inclusive payment experience across our consumer app and Hopper Cloud partner integrations. Our vision includes:

• Unlocking payment choice through diverse global and local options.
• Eliminating friction with payment stack optimization and intelligent routing.
• Unifying payments across Hopper and HTS.
• Removing financial barriers, making travel more accessible.

Your Role as a Senior Product Manager, Payments

As a Senior Product Manager, you will be a key player at the intersection of engineering, data, design, and finance. You’ll own high-impact initiatives in core payments infrastructure, checkout optimization, payment method expansion, and authorization rate improvements. This is a high-visibility role, giving you the opportunity to shape the future of payments across Hopper’s global platform and contribute to our next stage of growth.

A Glimpse into Your Day-to-Day

You’ll lead strategy and execution in these core areas:

• Customer Payments: Drive a seamless, localized checkout experience with frictionless card payments and expanded alternative payment method (APM) support.
• Customer Payouts: Power our Fintech products with fast, reliable, and user-friendly payout experiences.
• Supplier Payouts: Optimize payments to our global supplier network, balancing speed, cost, and flexibility to strengthen relationships and support HTS.

Your responsibilities will encompass both vision and execution. A typical day might involve:

• Managing a product roadmap from conception to launch.
• Partnering with engineering to solve complex technical problems.
• Collaborating with data scientists to analyze customer behavior and payment performance.
• Working cross-functionally with stakeholders (Finance, Operations, Legal, BD).
• Defining and tracking KPIs related to payment conversion, authorization rates, and customer satisfaction.
• Brainstorming and wireframing new payment flows for millions of users.
• Making thoughtful trade-offs to deliver measurable impact while managing risk.
• Staying informed about emerging trends in global payments, APMs, and regulatory changes.

What We’re Looking For

We’re seeking a candidate with a combination of product instincts, data-driven thinking, and technical curiosity to build and scale trusted, efficient, and delightful payment experiences. Ideally, you’ll have:

• 5+ years of Product Management experience, with 2–3 years focused on payments (checkout, payment methods, fraud, payouts, or processing infrastructure).
• Experience in a global two-sided marketplace or travel/e-commerce platform.
• Familiarity with the e-commerce payments ecosystem.
• Proven ability to solve complex problems and dive deep into data.
• Strong data analytics background, including A/B testing experience.
• Strong product ownership skills.
• Comfort writing SQL, querying APIs, and brainstorming implementation options with engineers.
• Technical fluency to contribute meaningfully to architecture and roadmap discussions.

Perks & Benefits

Join our well-funded startup with large ambitions and enjoy:

• Competitive salary and pre-IPO equity packages.
• Unlimited PTO.
• Carrot Cash travel stipend.
• Access to co-working spaces and a work-from-home stipend.
• Generous parental leave.
• Entrepreneurial culture.
• Open communication with management.
• Small, dynamic teams and massive impact.
• 100% employer-paid Medical, Dental, and Vision coverage.
• Disability & Life insurance.
• Health Reimbursement Account (HRA).
• DCA/FSA and access to a 401k plan.
• #LI-REMOTEM

About Hopper

Hopper is on a mission to become the leading travel platform globally, powering our mobile app, website, and B2B business, HTS. We leverage data and machine learning to bring transparency, flexibility, and savings to travelers worldwide. Our unique fintech solutions address pricing volatility and trip disruptions, helping people travel better and save more.

Our platform serves hundreds of millions of travelers, capturing market share globally. The Hopper app has been downloaded over 120 million times, popular among younger travelers, with 70% of users being Gen Z and millennials. Hopper is a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands.

Through HTS, we supercharge our partners’ direct channels by integrating our fintech products or powering end-to-end travel portals. Our partners include Capital One, Nubank, Air Canada, and more.

Come take off with us!