Staff Network Reliability Engineer

Join Magic Leap: Pioneers in Spatial Computing

At Magic Leap, we’re not just building devices; we’re pioneering a new paradigm of computing. We develop groundbreaking spatial computing and augmented reality technologies that seamlessly blend digital content with the real world. As creators of the next computing platform, our mixed reality devices are unlocking unprecedented possibilities for how people interact with and experience their surroundings.

Magic Leap is a place where a united team thrives. We empower and trust every individual to make a significant impact. Here, you can explore innovative solutions and leverage your unique talents to solve real-world problems. Working alongside industry experts, you’ll have the opportunity to grow your skills and amplify human potential at the dynamic intersection of the physical and digital realms. We believe that diverse perspectives accelerate successful change and progress, and as we shape our future, everyone’s voice matters. Together, we are reimagining the world of work, partnering with bold thinkers to make the impossible possible.

The Role: Staff Network Reliability Engineer

Are you ready to be at the forefront of network reliability for a revolutionary spatial computing platform? We are seeking a Staff Network Reliability Engineer to join our team. In this critical role, you will drive the delivery of secure, high-performance services through a relentless focus on innovative automation and sophisticated systems engineering. This position demands a unique blend of software development principles applied to infrastructure challenges, focused on architecting highly scalable, distributed, and fault-tolerant systems that are fundamental to the Magic Leap experience.

You will thrive if you possess a deep passion for tackling complex operational challenges and hold comprehensive knowledge of interconnected systems and services. Your ability to keenly identify process inefficiencies, design elegant, automated solutions, and communicate technical changes effectively across teams will be paramount. You’ll collaborate cross-functionally to streamline workflows, significantly reduce operational burden, and empower engineering teams to deliver new capabilities more efficiently and reliably.

During critical incidents, you will demonstrate unwavering composure under pressure, skillfully orchestrating recovery efforts while knowing when and how to escalate for specialized expertise. Your collaborative nature and exceptional ability to translate complex technical concepts for diverse audiences will be key to turning strategic initiatives into tangible reality.

What You’ll Do

As a Staff Network Reliability Engineer, your core responsibilities will include:

• Design and implement robust automation solutions to significantly enhance system reliability and service stability through continuous process optimization and re-engineering.

• Deploy and maintain our critical hybrid infrastructure, spanning both physical data center environments and major cloud platforms (AWS, GCP), ensuring the optimal delivery of compute, storage, and network resources.

• Establish, monitor, and enforce critical Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to guarantee the ongoing health and performance standards of our production services.

• Create and maintain advanced deployment tools and platforms that empower engineering teams to efficiently and safely release new services to production environments.

• Collaborate closely with development teams to implement operational best practices, fostering a culture of service ownership and substantially reducing operational overhead.

• Mentor and guide colleagues by providing expert technical guidance, facilitating knowledge sharing sessions, and supporting their professional development.

• Stay current with emerging technologies and industry best practices through dedicated continuous learning, professional development activities, and active community engagement.

The Experience You Bring

To be successful in this role, you should bring:

• Deep, 8+ years of hands-on experience specifically in Network Automation Engineering, with a proven track record of delivering production-ready solutions that scale.

• An undeniable passion for automation and a knack for solving complex, multifaceted technical challenges.

• Demonstrated advanced proficiency in scripting languages such as Python, Go, and Bash, alongside mastery of automation tools including Ansible, Terraform, Git Actions, Jenkins, and managing robust CI/CD pipelines.

• Extensive production experience managing enterprise network hardware from leading vendors like Juniper, Palo Alto, Cisco, and Mist, encompassing both wired and wireless L2/L3 equipment.

• A comprehensive understanding of core networking protocols, including BGP, ISIS, MC-LAG, TCP/UDP, DHCP, and DNS, with practical experience in both IPv4 and IPv6 implementations.

• Proven experience working with major cloud platforms (AWS, GCP) and their associated automation services.

• Working knowledge of LAN technologies such as VLANs, 802.1Q, 802.3ad, and foundational understanding of optical networking concepts (DWDM, SFP variants, fiber optics).

• Hands-on experience implementing integrated RADIUS authentication across diverse network access systems, including Global Protect VPN, ZTP, wireless controllers, and 802.1X switch port access.

• Proficiency with network management tools, specifically including Panorama.

• Excellent communication skills and the ability to collaborate effectively across technical and non-technical teams.

• Demonstrated ability to remain calm and effective under pressure, particularly when leading or contributing to incident response efforts.

• Comfort and experience with iterative development practices, including frequent testing and deployment cycles.

Bonus Points If You Also Have

These skills would be a significant plus:

• Familiarity with Cloudflare DNS management and traffic routing configurations.

• Experience using JQL for advanced Jira searches and dashboard creation.

• Working experience with containers and orchestration platforms (Docker, Kubernetes, ECS, etc.).

Important Information

All your information will be kept confidential according to Equal Employment Opportunities guidelines.

Please note that all legitimate Magic Leap email communications will conclude with “@magicleap.com”. We strongly advise you to carefully review all emails you receive to ensure they originate from legitimate Magic Leap representatives. For the protection of your Personal Information, please do not click any links, open any attachments, or further engage with any suspicious communications. Should you receive an unexpected or suspicious communication claiming to be from Magic Leap, please reach out directly to TalentAcquisition@magicleap.com for verification and assistance. We do not accept any application documents via (e-)mail, nor do we accept applications from recruitment agencies for this specific role.

Accommodations

If you require an accommodation during the application, interviewing, or hiring process, you may request one by emailing ApplicantAccommodation@magicleap.com. Magic Leap is committed to reasonably accommodating qualified individuals with disabilities to the extent required by applicable law.

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Our salary ranges are determined by role, level, and location. In addition to salary, Magic Leap offers a discretionary bonus and a fully comprehensive benefits package for eligible employees.

US Base Salary Range: $125,000—$150,000 USD

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