Swedish Customer Support Representative

Speak Swedish & Love Helping People? Join Our Remote Team in Greece!

Are you a fluent Swedish speaker with a passion for providing exceptional customer support? We’re seeking a talented and enthusiastic Swedish Customer Support Representative to join our client’s dynamic team in Greece – all while working remotely!

If you thrive in a fast-paced environment, value flexible working hours, and are eager to grow within a company dedicated to top-quality customer service, this is the perfect opportunity for you.

Your Role:

As a Swedish Customer Support Representative, you will be the primary point of contact for our client’s customers, providing support through various channels.

• Manage incoming inquiries via chat, email, and phone.
• Identify and proactively address customer needs, ensuring complete satisfaction.
• Cultivate strong customer relationships through open, empathetic, and interactive communication.
• Provide accurate, valid, and comprehensive information using established methods and resources.
• Maintain detailed records of customer interactions, processing accounts, and managing relevant documentation.
• Adhere to communication procedures, guidelines, and company policies.

What We’re Looking For:

To thrive in this role, you’ll need:

• Native or near-native fluency in Swedish (C1-C2 level).
• Strong proficiency in English (B2-C1 level).
• Solid working knowledge of MS Office suite.
• Exceptional phone handling skills and active listening abilities.
• Excellent communication and presentation skills, both written and verbal.
• A customer-centric approach with the ability to adapt to diverse personalities and situations.
• The ability to effectively multi-task, prioritize, and manage time.

Perks and Benefits:

We value our team members and offer a comprehensive benefits package, including:

• A competitive salary package commensurate with experience.
• Performance-based monthly bonus opportunities.
• Comprehensive health insurance coverage.
• Access to numerous employee discounts.
• Ticket restaurant benefits.
• A generous relocation package for candidates moving from abroad, covering travel expenses and initial accommodation (if applicable).

About apply2day: Your Partner in Career Success

apply2day is a leading recruitment agency based in Athens, dedicated to connecting talented individuals with exceptional career opportunities. We partner with top companies to provide high-quality HR solutions and a unique, supportive experience for our candidates.

Our team of skilled professionals is committed to guiding and advising you through every step of the job search process. We stay ahead of the curve in the ever-evolving job market to ensure we find the perfect fit for your skills and aspirations.