Wholesale Success Specialist

Join Aventus as a Wholesale Success Specialist and Elevate Customer Experiences

Are you passionate about building relationships and delivering exceptional service? Aventus, a leading boutique CX company based in Charleston, SC, is seeking a friendly and service-driven Wholesale Success Specialist to join our team. We partner with premium e-commerce brands, offering unparalleled customer experiences rooted in southern charm and a commitment to excellence.

The Aventus Difference: People-First and Brand-Centric

At Aventus, we believe in fostering a supportive and people-first culture. As a Wholesale Success Specialist, you’ll be more than just a representative; you’ll be a brand ambassador for a leading U.S.-based company specializing in protein and functional snacks. This is your chance to build warm, consultative relationships with our valued wholesale partners, ensuring they’re well-stocked and enthusiastic about the products they offer.

Your Opportunity: Nurture Relationships, Drive Success

This isn’t a high-pressure sales role. Your primary focus will be on re-engaging with existing wholesale partners, deeply understanding their needs, and proactively assisting them with placing new orders. You’ll provide supportive, consultative outreach, acting as a trusted resource and partner in their success.

Key Responsibilities:

• Reach out to current and previous wholesale partners with a warm and friendly approach.
• Consult with partners to understand their inventory needs and facilitate restocking opportunities.
• Act as a reliable and knowledgeable resource, keeping partners informed about new product releases, promotions, and convenient restocking options.
• Represent the David Protein brand with professionalism and integrity in every interaction.
• Collaborate closely with CX leaders to continuously optimize and enhance the overall partner experience.

Who We’re Looking For:

We’re seeking individuals who embody the following qualities:

• Exceptional Communication Skills: Advanced fluency in English (C2 level required) is essential for clear, confident, and personable interactions.
• Relationship Builder: You thrive on connecting with people and are genuinely invested in their success.
• Consultative Approach: You believe that loyalty and trust are earned through exceptional service, not aggressive sales tactics.
• Tech-Savvy and Adaptable: Comfortable navigating CRM and CX tools (e.g., Shopify, Zendesk, Gorgias) with ease.
• Professional and Reliable: You maintain a quiet, professional work-from-home environment and possess a stable, high-speed internet connection.
• Commitment to Excellence: You have a keen eye for detail, prioritize quality, and are dedicated to creating premium experiences.

Why Choose Aventus?

Joining Aventus means becoming part of a team that values your contributions and supports your growth. Here’s what you can expect:

• 100% Remote Opportunity: Work from anywhere in Mexico and enjoy the flexibility of a remote work environment.
• Generous Benefits: Paid Time Off & Holiday Bonuses to recharge and be rewarded.
• Medical Aid Bonus: We contribute to your healthcare needs.
• Career Growth & Development: Access to mentorship, training programs, and ample opportunities for advancement within the company.
• Work with Exciting Brands: Collaborate with exclusive DTC brands like David Protein!
• Supportive Culture: A company culture that celebrates achievements, recognizes milestones, and fosters a sense of belonging.

If you’re ready to make a significant impact on the success of our wholesale partners while contributing to a thriving company culture, we encourage you to apply! Be part of the Aventus family and redefine the customer experience.